Privacy Policy

1. Introduction
We at DEFI Fiberglass (“we”, “us”, “our”) are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our website https://defifiberglass.com (the “Website”) or otherwise engage with us. By using our Website or providing your information to us, you consent to the practices described in this Privacy Policy.

2. Information We Collect
We may collect the following types of information:

a. Information you provide directly.

• Contact information (e.g., your name, company, job title, email address, telephone number, postal address) when you complete a contact form, request a quote, subscribe to our newsletter, or otherwise communicate with us.

• Project information or other details you provide when inquiring about our products or services (for example, description of your project, company name, budget, timeframe).

• Any other information you choose to provide.

b. Information collected automatically.

• Usage information: when you visit our Website, we may automatically collect certain information about your device and your usage of the Website, such as IP address, browser type, operating system, pages you view, time and date of access, referring URL, and other similar data.

• Cookies and similar technologies: We (and our service providers) may use cookies, web beacons, and other tracking technologies to collect information about interactions with the Website, tailor content, and improve our services.

3. How We Use Your Information
We use your information for the following purposes:

• To respond to your inquiries, provide you with quotes, products, services, and support.

• To manage and administer our business operations, including billing, record-keeping, and communications.

• To send you marketing communications (if you have opted in or where permitted by law), such as newsletters, product updates, promotional offers, and event information.

• To analyze and improve our Website, products, and services; to monitor usage trends and preferences.

• To comply with legal obligations, protect our rights, property or safety, and that of our users or others.

4. How We Share Your Information
We may share your information as follows:

• With our affiliates and subsidiaries to the extent necessary to deliver services or operate the Website.

• With service providers and vendors who perform functions on our behalf (e.g., hosting, analytics, email delivery, customer-relationship management).

• With your consent or at your direction.

• If required by law, regulation, legal process, or governmental request; to enforce our terms and conditions; or to protect our rights, privacy, safety or property, or that of our users or others.

• In connection with a merger, acquisition, sale of assets or other corporate change, your information may be transferred as part of that transaction; we will require the transferee to adopt privacy practices no less protective than this Privacy Policy.

5. Cookies and Similar Technologies
Our Website uses cookies and similar technologies to collect information about your browsing activities and device. Cookies help enable certain functionality (e.g., remembering your preferences), and allow us to understand how you navigate the Website so we can improve it.
You can manage your cookie preferences via your browser settings. Disabling cookies may limit some features of the Website.

6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When no longer needed, we will securely delete or anonymize your information.

7. Security
We implement reasonable technical, administrative, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration or destruction. However, no data transmission over the Internet or wireless network can be guaranteed to be 100% secure. We cannot promise or guarantee that your information will be completely secure.

8. International Transfers
If you are visiting the Website from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States. By providing your information to us, you consent to that transfer, processing and storage.

9. Your Privacy Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• The right to access or obtain a copy of your personal information.

• The right to request correction or deletion of your personal information.

• The right to restrict or object to certain processing of your information.

• The right to withdraw consent (where consent is used as the legal basis for processing).
  To exercise these rights, please contact us using the details in the “Contact Us” section below. We may need to verify your identity before fulfilling your request. Please note these rights may be subject to exceptions and limitations under applicable law.

10. Children’s Privacy
Our Website is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child under 16 has provided us with personal information, please contact us and we will take steps to delete such information.

11. Third-Party Links and Services
Our Website may contain links to third-party websites, plug-ins or services that are not operated or controlled by us. We are not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of any other websites you visit.

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect when the new version takes effect. We encourage you to review this page periodically. Your continued use of the Website after the policy updates will constitute your acceptance of the revised policy.

13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise your privacy rights, you may contact us at:

DEFI Fiberglass
17111 Rolling Creek Dr., Suite 105
Houston, Texas 77090
USA
Phone: (800) 949-3665
Text: (281) 645-6243